IPRally - Web application showed an error page after login – Incident details

All systems operational

Web application showed an error page after login

Resolved
Major outage
Started 10 days agoLasted 29 minutes

Affected

Search

Major outage from 7:22 AM to 7:51 AM

IPRally Search API

Major outage from 7:22 AM to 7:51 AM

AI Assistant

Major outage from 7:22 AM to 7:51 AM

IPRally AI Assistant API

Major outage from 7:22 AM to 7:51 AM

Admin

Major outage from 7:22 AM to 7:51 AM

IPRally Admin API

Major outage from 7:22 AM to 7:51 AM

Updates
  • Resolved
    UTC
    Resolved

    The previous release is restored and the application works again. Users who still see the error should reload the page, because browser tabs that loaded the faulty version keep failing until refreshed.

  • Identified
    UTC
    Identified

    The error is caused by a faulty front-end release. We are rolling back to the previous version.

  • Investigating
    UTC
    Investigating

    Most users see a "Something went wrong" error on every page of the web application after logging in. Search, classification and admin pages are not usable. Backend processing is unaffected.