IPRally - Number search in error for certain kind of patent. – Incident details

All systems operational

Number search in error for certain kind of patent.

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

Search

Operational from 1:56 PM to 1:56 PM, Degraded performance from 1:56 PM to 2:26 PM, Partial outage from 2:26 PM to 2:46 PM

IPRally Search API

Operational from 1:56 PM to 1:56 PM, Degraded performance from 1:56 PM to 2:26 PM, Partial outage from 2:26 PM to 2:46 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the fix has been deployed to production.

  • Identified
    UTC
    Identified

    Number search are failling when a patent does not have a description vector

  • Investigating
    UTC
    Investigating

    IPRally Search API is reporting an unusual amount of errors. An automated monitoring service created this incident.